If you are an Airtel customer and want to know how to check your call history, you’ve come to the right place. In this article, we will provide you with all the information you need to easily check your Airtel call history.
Airtel, also known as Bharti Airtel Limited, is a popular telecom service provider in India. It operates in 18 different countries, but it is particularly well-known in India with over 400 million users. Airtel offers a convenient feature that allows both prepaid and postpaid customers to access a detailed list of their past calls. This feature enables users to keep track of their call records effectively.
Complete Guide to Accessing How To Check Airtel Call History: Easy Steps and Methods
Track Your Airtel Call History: Airtel, a leading telecom service provider, offers a useful feature that allows customers to conveniently monitor their call history. Whether you need to review the past five months’ call records or simply check if you missed any important calls, Airtel has got you covered. With this service, you can access comprehensive information about your incoming and outgoing calls, including the date, time, and duration of each call. Stay tuned as we provide a detailed article to help you understand and utilize this feature effectively.
4 Easy Ways to Check Airtel Call History: Step-by-Step Guide
Keeping track of your previous phone calls is essential, as per the guidelines of the Telecom Regulatory Authority of India (TRAI). Telecom operators are required to maintain records of various activities such as outgoing calls, incoming calls, recharges, data usage, SMS, and more for a period of six months. After this period, the records are typically archived.
It is crucial to have access to your call history to review your past conversations and identify the contacts you have connected with in recent months or days. While you can check your phone’s call log, it may not be the most convenient solution.
You can check your Airtel call history using these four methods:
- USSD Codes: Airtel provides specific codes that you can dial from your phone to access your call history.
- Online Method: Airtel offers an online platform where you can log in and view your call history details.
- Airtel App: Downloading and using the Airtel mobile app allows you to easily check your call history on your smartphone.
- Contact Customer Care: If you need assistance or have any queries, you can reach out to Airtel’s customer care service, who can provide you with your call history information.
Airtel Call History: Step-by-Step Guide to Checking Call Records Using USSD Code
Checking your Airtel call history through USSD codes is a reliable and straightforward method. By dialing specific numbers, you can obtain detailed information about your call records, Airtel balance, and numbers for both prepaid and postpaid users. Follow these steps to check your call history:
For Airtel Prepaid Numbers:
- Open your SMS messaging app and create a new message.
- Type “EPREBILL <space> MONTH NAME <space> YOUR EMAIL ID” in the message. For example: EPREBILL FEBRUARY youremail@gmail.com
- Send the SMS to 121.
- You will receive a reply message from the same number containing a password. Keep the password confidential.
- Open your email inbox and locate the email you provided in the message.
- The email will contain a PDF attachment with all the records of your Airtel prepaid number.
- Download the PDF file.
- When prompted, enter the password received in the message to access the call records.
- You now have access to view all the call records from the past six months.
Remember to handle the password and your call history information with care to ensure your privacy and security.
Requesting Airtel Call History for a Postpaid Number
To obtain the call history for your postpaid Airtel number, you can skip the hassle of emailing them. Instead, follow these simple steps:
- Open a text message on your phone.
- Type “EPREBILL” followed by a space and the name of the desired month. For example, if you want the call history for February, type “EPREBILL FEBRUARY.”
- Send this message to the number 121.
Shortly after, Airtel will send you a confirmation message. You can then check the call details for your Airtel number.
Additionally, there are special USSD codes that allow you to track various information and avail special offers. To use these codes, follow these steps:
- Open your phone’s dial pad.
- Enter the respective code for the desired information:
- *123#: Check your Airtel balance and validity.
- *121#, *282#, 1219#: Find out your Airtel SIM number.
- 1211#: Discover any special offers from Airtel.
- 1212#: View your Airtel data balance.
- 1213#: Recharge your Airtel account using a coupon code.
- *141#: Access Airtel’s Talk time service and receive a callback through SMS.
By utilizing these codes, you can easily manage your Airtel services and stay updated on important details.
How to Check Airtel Call Details Online
If you’re unable to follow the previous method or encounter any issues, you can try this alternative method to check your Airtel call details online. This method works for both prepaid and postpaid users, providing a simple, fast, and reliable way to access your call records.
Here are the steps to follow:
- Open any browser on your device and visit the official Airtel website, which is www.airtel.in.
- Click on the “Log In” button and enter your mobile number along with your password or OTP (One-Time Password). For first-time users, an OTP will be sent to your mobile number for authentication.
- Once logged in, you will be directed to the dashboard. Click on the “Account” section.
- Under your profile, you will find a section for prepaid or postpaid, depending on your account type. Click on the respective section.
- This section will display various details such as packs, services, transactions, and devices associated with your account.
- Click on the “Transactions” option, which may prompt you to make a recharge to view your call history.
- Proceed with the required recharge amount, and upon successful payment, your call history will be immediately displayed on your screen.
Steps to Check Airtel Call Details via Airtel Thanks App
If the online method doesn’t work for you or if you prefer using mobile applications, you can check your Airtel call details through the official Airtel Thanks App. Follow these steps to obtain the desired results:
- Download the official Airtel Thanks App from the Google Play Store for Android or the Apple App Store for iOS devices.
- Open the Airtel Thanks App and select your preferred language.
- Complete the sign-in process using your Airtel account credentials.
- Tap on “My Airtel” and then select “Transaction History.”
- You will be redirected to a page displaying all your transactions and recharges.
- Click on the “Modify” option and select the desired month to view the call history for that specific month.
Obtaining Airtel Call Details via Airtel Customer Care
If you encounter difficulties following the aforementioned steps or face any issues, you can directly contact Airtel’s Customer Care Team by dialing 121. Follow their instructions to request your call history.
Important Points to Remember:
- If your number is subscribed to an unlimited plan, you may not be able to access your call history.
- The call details of the current month may not be available.
- It is possible to obtain Airtel call history for the past six months by sending an SMS with your email ID and the desired month to 121. You will receive complete call history details in the provided email ID.
Frequently Asked Questions:
- Is it possible to check Airtel call history?
Yes, it is possible to check your Airtel call history by following the mentioned methods. Refer to the article for more information.
- How can I check the call history of my Airtel postpaid number online?
You can check the call history of your Airtel postpaid number online by visiting the official Airtel website or downloading the Airtel Thanks App. The steps for both methods are provided in the article.
- How do I check call history in the Airtel Thanks App?
To check call history in the Airtel Thanks App, open the app, sign in, navigate to “My Airtel,” and select “Transaction History.” From there, you can modify the view to select the desired month for call history details.
- Can I get the last 6 months’ call history for my Airtel number?
Yes, you can obtain the last 6 months’ call history for your Airtel number. Send an SMS to 121 with your email ID and the month for which you want the call history. You will receive the complete details in the provided email ID. Please refer to the article for further details.