DHL Fresher Recruitment of Software Engineer – DevOps in Chennai: Join DHL IT Services in Chennai as a DevOps Analyst. Freshers with a Bachelor’s degree and expertise in ServiceNow, DevOps principles, and scripting languages like C, C++, JavaScript, and Python are sought. This role involves optimizing DHL’s Customer Service Module, ensuring its efficiency, security, and integration. Take the chance to innovate in the world’s leading logistics company!
DHL Fresher Recruitment of Software Engineer – DevOps in Chennai 2023
DHL in Chennai seeks freshers for the role of Software Engineer – DevOps, requiring a Bachelor’s Degree. Prior experience isn’t mandatory. This position involves optimizing operational systems using DevOps methodologies, offering a unique opportunity to contribute to logistics technology within a global powerhouse like DHL
| Company Name | DHL |
| Job Role | Software Engineer – DevOps |
| Qualification | Bachelor’s Degree |
| Experience Required | Freshers |
| Category | Job |
| Job Location | Chennai, Tamil Nadu, India |
DHL Fresher Recruitment of Software Engineer – DevOps in Chennai 2023, Job Responsibilities
- ServiceNow Management:
- Administer, configure, and maintain the ServiceNow Customer Service Module.
- Keep the platform updated with the latest features and enhancements.
- Continuous Integration and Deployment (CI/CD):
- Implement and manage CI/CD pipelines for automated deployment of changes and updates to the ServiceNow platform.
- Customization and Development:
- Collaborate with developers and business units to design and implement custom solutions within the Customer Service Module.
- Ensure configurations align with customer service processes and business objectives.
- Monitoring and Performance Optimization:
- Monitor the performance and availability of the Customer Service Module.
- Identify and resolve performance bottlenecks and troubleshoot issues promptly.
- Integration:
- Integrate ServiceNow with other relevant tools, applications, and systems to create a seamless customer service ecosystem.
- Security and Compliance:
- Maintain security standards and compliance within the ServiceNow environment, ensuring data privacy and access controls.
- Documentation and Knowledge Sharing:
- Create and maintain comprehensive documentation of configurations, customizations, and processes.
- Share knowledge and best practices with the team.
- Incident Response and Support:
- Provide support in incident resolution, problem-solving, and implementing solutions to minimize service disruptions.
- Testing and Quality Assurance:
- Develop and execute test plans to validate the functionality and performance of the Customer Service Module, ensuring a high level of quality and reliability.
- Stakeholder Collaboration:
- Collaborate closely with cross-functional teams, customer service departments, and IT professionals to understand requirements and deliver effective solutions.
- Advisory and Best Practices:
- Stay updated with the latest ServiceNow features, industry best practices, and emerging technologies.
- Provide recommendations and guidance for optimizing the Customer Service Module.
DHL Fresher Recruitment of Software Engineer – DevOps in Chennai 2023, Required Skills, and Qualifications
Required Skills:
- ServiceNow Proficiency:
- Sound understanding of ServiceNow.
- Expertise in the ServiceNow Customer Service Module is advantageous.
- DevOps and Scripting:
- Strong knowledge of DevOps principles, CI/CD pipelines, and automation tools.
- Proficiency in scripting languages such as C, C++, JavaScript, and Python.
- Technical Competence:
- Familiarity with web technologies and knowledge of security and compliance standards relevant to ServiceNow.
- Ability to work independently and prioritize tasks under pressure.
- Communication and Collaboration:
- Advanced spoken and written English for multinational environment collaboration.
- Ability to communicate complex concepts clearly.